Terms and conditions

1. DEFINITIONS

In these Terms and Conditions, the following words and phrases shall have the meanings set forth below:

• "Account" means an account held by a Customer with us for accessing and using the Services;
• "Customer" means any person who uses or accesses the Services to place bets or participate in other gambling activities on our platform;
• "Governing Laws" means all applicable laws, rules and regulations of Curaçao, as amended from time to time; and
• "Services" means the online gaming services provided by us through our platform.

2. USE OF THE SERVICES

   By accessing or using any part of the Services, each Customer agrees that they have read, understand and agree to be bound by these Terms and Conditions in their entirety. If a Customer does not wish to be so bound, they should immediately cease use of the Services.The Services are only available for use by individuals who are at least 18 years old (or such higher age as may be required in order to lawfully gamble under applicable laws) and have the capacity to contract with us.

3. GAMBLING REGULATIONS

   Our platform complies with Curaçao's anti-money laundering and responsible gaming policies, but we do not guarantee that our Services will meet all requirements of other jurisdictions or that you may use any part of our Services while in another jurisdiction.Any disputes arising out of these Terms shall be governed by the Governing Laws.

4. SECURITY

   We maintain a secure environment on the platform to protect against loss due to unauthorized access, including DDoS and firewall protections provided through third-party content-delivery network providers like Cloudflare.

5. GAMING FAIRNESS

   Game fairness is guaranteed by third-party game providers such as Evolution Gaming, Pragmatic Play and NetEnt whose Random Number Generators (RNGs) are audited and certified by reputable third party organizations like eCOGRA or iTech Labs under MGA/UKGC licences.

6. RESPONSIBLE GAMBLING

   We encourage all our customers to gamble responsibly and provide various tools to help such as setting deposit limits, session duration reminders, loss limits, cooling-off periods, self-exclusion options in accordance with Curaçao standards.Our responsible gaming policy includes information about problem gambling resources like Gamblers Anonymous which can be accessed on our platform.

7. DATA PROTECTION

   We collect personal and payment data from you to process your account and transactions but do not sell or disclose this data unless required under applicable laws, as disclosed in our privacy notice available through the support section.

8. COMMUNICATION

   All communication between us will be provided electronically through the online system that is accessible via our platform.You agree that all electronic notifications sent by us to you shall be deemed delivered and received at such time when the same becomes available for retrieval from your account or email address, unless we determine otherwise in accordance with our records.

9. ACCOUNT REQUIREMENTS

   You must ensure the integrity of your account login credentials by selecting a unique username and password (and changing them periodically) which meets all system requirements.Our platform may display pop-up reminders on time spent playing online games as well as links to organizations that provide help for problem gamblers.

10. BONUS TERMS AND CONDITIONS

    Betting bonuses, deposit match offers, cashbacks, loyalty rewards or other promotional terms have their own unique set of conditions which are clearly outlined in each promotion's description when offered.Winnings from these promotions may be subject to different wagering requirements than standard bets and any losses resulting from wagering on bonus funds will not be deducted from your main balance.

11. CANCELLATION OF ACCOUNT AND SUSPENSION

    If you wish to cancel or temporarily suspend access, we are entitled but not required by law, to require prior notice which may include verifying your identity.We reserve the right at any time and for any reason (including in cases of suspected fraud) without liability to terminate this agreement with immediate effect.